Returns and Refund

If for any reason you are not satisfied with a product, please contact us before sending the item back. We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement. If your item was damaged during shipment, please contact us at info@tastybiscotti.com and we will send you proper instructions on how to file a claim. 

If you are not satisfied with your item, you may return it to us within a period of 7 days. Before returning any item please contact us at info@tastybiscotti.com for a return form. 

When returning an item, please make sure to use the original packaging with all accessories. 

1. Return forms should be completely filled in and sent back for Return Authorisation (RA). If you don’t have return forms, please do ask before sending the returns.

2. Order Number should be clearly mentioned otherwise claims won’t be refunded.

3. We are not responsible for item lost during returning.

4. Wrong items ordered by buyer will be returned at buyer's expense.

5. For any item missing in delivery, please notify us within 48hrs of delivery.

6. For the parts that are damaged in transit, you must notify within 24Hrs on info@tastybiscotti.com

7. We will cover the return postage if the reason of the return isn't the Customer's fault.

Once we receive the return item/items with all accessories, we will refund the full amount within 5 days. If a replacement was requested we will proceed in dispatching new item/items without any additional or new charges.